At BreSlay Collections, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Your privacy matters to us. Our shop has SSL, which adds a layer of security when you enter to checkout. Your payments are processed by PAYPAL and Wix Payments which has a large amount of security on ALL transactions.
REFUNDS AND RETURNS
For any issues with products, email us within 14 days. If a package arrived damaged, please include a photo of the box inside email. Products should be in unworn condition if being returned. AS FOR PERSONALIZED JEWELRY we can gladly exchange the product for you. If you don't want another personalized item we can give you store credit. Personalized items are hard to resell as they are made only for YOU.